Last Updated: 18-09-2026

At MAKVORA FOODS, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit or use our website makvora.in, place an order, contact us, or submit a wholesale/business enquiry.

By using our website, you agree to the practices described in this Privacy Policy.

1. About MAKVORA FOODS

MAKVORA FOODS is a food brand offering premium Makhana, Roasted Makhana, Flavoured Makhana, Makhana Powder and Herbal Powders.

Business Address:
C 244, Sector 63,
Noida, Gautam Budh Nagar,
Uttar Pradesh – 201301, India

Phone: +91 9899900501
Email: sumit.makvorafoods@gmail.com
Website: makvora.in

The business and contact details above are based on the information supplied for the website.

2. Information We May Collect

When you use our website, we may collect information that you voluntarily provide, including:

Personal Information

  • Full name
  • Mobile number
  • WhatsApp number
  • Email address
  • Billing address
  • Shipping address
  • City and PIN code
  • Business name
  • Wholesale or business requirements
  • Information provided through contact or enquiry forms

Order Information

When you purchase products from us, we may collect information required to process and fulfil your order, including:

  • Products purchased
  • Quantity and order details
  • Billing information
  • Delivery information
  • Order number
  • Payment status
  • Customer communication related to the order

3. Wholesale & B2B Enquiries

For wholesale, bulk-order, retailer, distributor and business enquiries, we may collect information such as:

  • Name
  • Mobile number
  • WhatsApp number
  • Business name
  • City
  • Product required
  • Required quantity
  • Message or enquiry details

This information is used to understand your requirements and respond to your business enquiry. The website requirements specifically include these fields for the Wholesale/B2B enquiry form.

4. How We Use Your Information

We may use the information collected through our website to:

  • Process and fulfil your orders
  • Deliver products to your provided address
  • Contact you regarding your order
  • Respond to customer support requests
  • Respond to wholesale and B2B enquiries
  • Provide information about products and services
  • Manage payments and order records
  • Generate invoices
  • Process cancellations, replacements and eligible refunds
  • Improve our website and customer experience
  • Maintain website security
  • Prevent fraudulent or unauthorised activity
  • Send updates or promotional communications where applicable and permitted

5. Payment Information

MAKVORA may provide online payment facilities through third-party payment gateways.

Payments may support methods such as:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Other payment methods supported by the selected payment gateway

Payment information may be processed directly by the relevant payment service provider. We do not intend to store complete card details such as your full card number or CVV on our website.

The payment gateway may have its own privacy policy and terms governing the processing of payment information.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Keep products in your shopping cart
  • Remember certain website preferences
  • Understand website usage
  • Improve website performance
  • Measure website traffic
  • Support analytics and advertising activities where enabled

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics & Website Tracking

We may use website analytics and tracking technologies to understand how visitors interact with our website and to improve our services.

Depending on the website configuration, these technologies may include:

  • Google Analytics
  • Google Tag Manager
  • Meta Pixel
  • Conversion and event tracking

Such technologies may collect information such as pages visited, actions taken on the website, device information, browser information and general usage data.

The website requirements include Google Analytics, Google Tag Manager, Meta Pixel and conversion tracking for activities such as purchases, add-to-cart actions, WhatsApp clicks and enquiries.

8. WhatsApp, Phone & Communication

Our website may provide options to contact MAKVORA through:

  • Phone
  • WhatsApp
  • Email
  • Website contact forms
  • Wholesale/B2B enquiry forms

When you contact us through these channels, we may use the information you provide to respond to your enquiry, provide customer support or process your request.

Third-party communication platforms, including WhatsApp, may process information according to their own privacy policies and terms.

9. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our website and fulfil your requests, including:

  • Payment gateway providers
  • Shipping and delivery partners
  • Website and hosting service providers
  • Technology and analytics service providers
  • Communication service providers
  • Professional or legal service providers where necessary
  • Government authorities or regulatory bodies where required by applicable law

We aim to share only the information reasonably necessary for the relevant purpose.

10. Data Security

We take reasonable measures to protect the information collected through our website from unauthorised access, misuse, alteration or disclosure.

Security measures may include:

  • SSL-secured website connections
  • Secure payment processing
  • Access controls
  • Spam protection
  • Regular website backups
  • Security monitoring and maintenance

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Maintain order and business records
  • Provide customer support
  • Resolve disputes
  • Meet accounting, tax or legal requirements
  • Maintain security and prevent fraud

When information is no longer required for legitimate business or legal purposes, it may be deleted or securely disposed of where reasonably practicable.

12. Children’s Privacy

Our website is intended for general customers and businesses and is not specifically directed towards children.

We do not knowingly seek to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that the matter can be reviewed.

13. Third-Party Websites

Our website may contain links or integrations to third-party websites and services, including payment, social media, communication, analytics or other external platforms.

MAKVORA FOODS is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

14. Marketing Communications

Where applicable, we may use your contact information to provide information about:

  • New products
  • Offers
  • Discounts
  • Business updates
  • Wholesale opportunities
  • Other MAKVORA updates

Where required, you may have the option to opt out of promotional communications.

You can also contact us if you no longer wish to receive marketing communications from us.

15. Your Information & Requests

Depending on applicable law, you may contact us regarding your personal information and request appropriate action, such as:

  • Information about the personal data we hold about you
  • Correction of inaccurate information
  • Updating your contact information
  • Withdrawal of consent where applicable
  • Deletion of information where legally permissible
  • Assistance regarding privacy-related concerns

Requests will be reviewed and handled in accordance with applicable requirements and legitimate business obligations.

16. Changes to This Privacy Policy

MAKVORA FOODS may update this Privacy Policy from time to time to reflect changes in:

  • Website functionality
  • Products and services
  • Business practices
  • Technology
  • Legal or regulatory requirements

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

17. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

MAKVORA FOODS

Address:
C 244, Sector 63,
Noida, Gautam Budh Nagar,
Uttar Pradesh – 201301, India

Phone: +919220704705
Email: sumit.makvorafoods@gmail.com
Website: makvora.in