Last Updated: [Insert Date]18-09-2026

At MAKVORA FOODS, we take care to pack our products securely so that your order reaches you in good condition. We aim to provide reliable delivery across India while keeping the ordering and delivery experience simple and convenient.

1. Shipping Coverage

MAKVORA FOODS offers delivery across India, subject to serviceability of the customer’s location and availability of our delivery partners.

Delivery availability may depend on the PIN code entered during checkout.

2. Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable.

We aim to process and dispatch orders as quickly as reasonably possible.

Processing time may vary depending on:

  • Product availability
  • Order quantity
  • Payment confirmation
  • Delivery location
  • Bulk or wholesale requirements
  • Other operational circumstances

For wholesale or bulk orders, dispatch timelines may be discussed and confirmed separately.

3. Delivery Time

Estimated delivery time may vary depending on the customer’s location and the shipping partner.

Delivery may take longer because of:

  • Remote delivery locations
  • Public holidays
  • Weekends
  • Weather conditions
  • Transportation or logistics disruptions
  • High order volumes
  • Unforeseen circumstances
  • Other situations beyond our reasonable control

Any delivery timeline displayed during checkout or communicated by MAKVORA FOODS should be considered an estimated timeframe rather than a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the customer completes the order.

Shipping charges may vary depending on:

  • Delivery location
  • Order value
  • Product quantity
  • Package weight
  • Shipping service selected
  • Promotional offers

For wholesale and bulk orders, shipping arrangements and charges may be discussed separately.

5. Order Tracking

Where tracking facilities are available, customers may receive shipment tracking information through the contact details provided while placing the order.

Customers should use the tracking information to check the current status of their shipment.

Delivery updates may be provided through available communication channels such as SMS, email or WhatsApp, depending on the services being used.

6. Correct Delivery Information

Customers are responsible for providing accurate delivery information at checkout.

Please ensure that the following details are correct:

  • Full name
  • Mobile number
  • Complete delivery address
  • City
  • State
  • PIN code

MAKVORA FOODS may not be responsible for delivery delays, failed delivery or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

7. Delivery Attempts

Our shipping partner may make one or more delivery attempts at the address provided by the customer.

If delivery cannot be completed because:

  • The customer is unavailable
  • The address is incorrect or incomplete
  • The customer does not respond to delivery calls
  • The customer refuses to accept the package
  • The location is not serviceable

the shipment may be returned to the sender or handled according to the shipping partner’s applicable process.

Additional delivery charges may apply where a shipment needs to be re-dispatched because of incorrect information or customer-related delivery failure.

8. Damaged or Tampered Packages

Customers are advised to check the condition of the package when it is delivered.

If the package appears visibly damaged or tampered with, please document the condition and contact MAKVORA FOODS within 48 hours of delivery.

Customers may be requested to provide:

  • Order number
  • Photographs of the package
  • Photographs of the product
  • Shipping label photograph
  • Description of the issue
  • Unboxing video, where required for verification

After verification, an eligible replacement or refund may be provided according to our Cancellation & Refund Policy.

9. Wrong or Missing Products

If you receive:

  • A wrong product
  • An incorrect quantity
  • A missing product
  • A product different from your order

please contact us within 48 hours of delivery.

Our team will review the order and shipping details and provide an appropriate resolution after verification.

10. Food Product Handling

MAKVORA products are food and consumable items.

After delivery, customers should store the products according to the instructions provided on the packaging.

MAKVORA FOODS will generally not be responsible for damage caused by improper storage or handling after delivery.

11. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and orders.

COD availability may depend on:

  • Delivery PIN code
  • Order value
  • Product availability
  • Shipping partner
  • Other applicable operational conditions

The available payment options will be displayed during checkout.

12. Wholesale & B2B Shipping

MAKVORA FOODS also accepts wholesale and bulk-order enquiries from retailers, distributors, businesses and other buyers.

For bulk orders, shipping arrangements may differ from regular retail orders.

The following may be discussed before confirming a wholesale order:

  • Order quantity
  • Packaging
  • Dispatch schedule
  • Delivery location
  • Shipping method
  • Transportation charges
  • Payment terms

Wholesale delivery terms will be confirmed between MAKVORA FOODS and the business customer before dispatch.

13. Delivery Delays

MAKVORA FOODS makes reasonable efforts to ensure timely delivery but cannot guarantee delivery within a specific timeframe when delays are caused by circumstances outside our reasonable control.

Such circumstances may include:

  • Severe weather
  • Natural events
  • Transportation disruptions
  • Strikes
  • Government restrictions
  • Technical issues
  • Shipping partner delays
  • High-volume periods
  • Other unforeseen events

We will make reasonable efforts to assist customers in tracking delayed shipments.

14. Undelivered or Returned Shipments

If an order is returned to MAKVORA FOODS because of an unsuccessful delivery attempt, incorrect address or other customer-related reason, please contact us to discuss the available options.

Any re-shipping may be subject to applicable additional shipping charges.

Refunds, where applicable, will be handled according to our Cancellation & Refund Policy.

15. Contact Us

For questions regarding shipping, delivery, tracking or an order-related delivery issue, please contact:

MAKVORA FOODS

Address:
C 244, Sector 63,
Noida, Gautam Budh Nagar,
Uttar Pradesh – 201301, India

Phone: +919220704705
Email: sumit.makvorafoods@gmail.com
Website: makvora.in

16. Policy Updates

MAKVORA FOODS may update this Shipping Policy from time to time to reflect changes in our delivery partners, shipping processes, service areas, products or business operations.

Any updated version will be published on this page with a revised “Last Updated” date.